Return and Refund Policy

Effective Date: 12/16/2024

At Monei Christiana The Brand LLC, customer satisfaction is important to us. Please read our refund and exchange policy carefully:

1. No Refunds
   
   • We do not offer refunds under any circumstances.

1. Exchanges Only
   
   • Exchanges are accepted within 7 days of delivery.
   • To be eligible for an exchange, the item must be unused, in its original condition, and include all packaging.

1. Return Shipping
   
   • Customers are responsible for the cost of return shipping.
   • We recommend using a trackable shipping method to ensure your item is returned safely.

1. Exchange Process
   
   • To initiate an exchange, please contact us at moneichristianatb@gmail.com within 7 days of receiving your order.
   • Once your return is received and inspected, we will process your exchange.

Thank you for your understanding and support of our policies! If you have any questions, feel free to reach out to us.